Refund Policy
At Cheaters Community, we strive to provide high-quality software and services. However, due to the nature of digital products, we have a clear refund policy to ensure fair treatment for all our customers.
1. Refund Eligibility
Refunds are only available within [X] days from the date of purchase. To be eligible for a refund, you must provide a valid reason for the request, such as technical issues that cannot be resolved or issues with the product not functioning as advertised.
2. Non-Refundable Products
Certain products, including but not limited to, digital downloads or software that has been activated or used, are non-refundable. Please ensure compatibility and review product details before purchasing.
3. Requesting a Refund
To request a refund, please contact our support team at discord.gg/cheaterscm or mail – [email protected] within the eligible refund period. Provide your order details and a description of the issue. We may ask for additional information to process the request.
4. Refund Processing
If your refund request is approved, it will be processed within 14 business days. Refunds will be issued to the original payment method, and you may be required to return the product (if applicable).
5. Exceptions
We reserve the right to refuse refunds if we believe the request is made in bad faith, such as multiple refund requests or abuse of our refund policy.
By purchasing from Cheaters Community, you agree to these terms. If you have any questions or concerns, please feel free to contact us.